Privacy Policy

CoC Coach provides AI-powered analysis and coaching for Clash of Clans attack replays. This Privacy Policy explains the information processed when you use the service.

Information we collect

When you create an account, we may process account information such as your email address, display name, account identifier, credit balance, and analysis history.

When you request an analysis, you provide a gameplay replay video and information associated with the attack, such as the selected Town Hall level.

Replay videos and AI analysis

Replay videos are temporarily stored so CoC Coach can process your requested analysis.

During processing, screenshots or portions of your replay may be extracted and provided to an AI service provider, including OpenAI, to generate your analysis and coaching feedback.

CoC Coach is designed to schedule the uploaded replay video for deletion approximately one hour after a successful analysis. Actual deletion may occur shortly after that scheduled time because deletion is performed periodically.

Your generated analysis and related attack record may remain associated with your account after the replay video itself has been deleted.

Payments

Payments are processed by Stripe. CoC Coach does not directly store your complete payment card number.

We may retain information related to a purchase, such as payment status, purchased credit amount, transaction identifiers, and information necessary to provide credits and resolve billing issues.

How we use information

We use information to operate CoC Coach, authenticate accounts, process replay analyses, provide coaching results, manage credits and purchases, prevent abuse, troubleshoot problems, provide customer support, and improve the reliability of the service.

Service providers

CoC Coach relies on third-party service providers for functions such as authentication, database and file storage, hosting, payment processing, and AI analysis.

These providers may process information as necessary to provide their services and according to their own applicable terms and privacy practices.

Data security

We use reasonable technical and organizational measures intended to protect information processed by CoC Coach. However, no online service or method of electronic storage can guarantee absolute security.

Your choices

You may contact us with questions about your account or information associated with it. Where applicable, you may also request deletion or correction of information associated with your account.

Changes to this policy

We may update this Privacy Policy as CoC Coach changes. The date at the top of this page will be updated when the policy is revised.

Contact

Privacy questions can be sent to support@gardav3d.com.